Torq provides responsibly sourced agricultural products and natural resources from Asia and Africa to consumers around the world, using deep local expertise and global experience.
The challenge
After a period of growth, the company recognised a need to refine its existing brand and positioning. Torq adds value at every stage of the supply chain, but their external presentation and communication had not kept pace with this.
Our approach
To establish Torq’s new direction, we first started the project by gaining an understanding of their business, their audiences and the context in which they interact. To enable this, we focused on research and information gathering to produce a stable foundation for the project.
We worked closely with internal stakeholders to provide insight into how they see the organisation and how they believe the company should be presented to their market. From this, we developed the positioning, mission and vision statements, company values and a revised brand identity.
We refined the logo, where we introduced two leaf elements that represent Torq’s focus on agricultural products and natural resources. To ensure consistent, creative implementation in the future, we devised brand guidelines that established clear rules on logo application, colour, photography, iconography, and typography. Finally, brand assets such as email signatures, business cards, newsletter templates, video stings, stationery, and social media assets were created.
Business impact
After a short soft-launch period, the new brand was launched on the 21st September 2021. Early feedback has been very positive and we look forward to catching up with the team to discuss the impact and results of the project.