The vital components
of a comprehensive UX audit report
UX maturity survey
Stakeholder workshop
User observations
Heuristic evaluation
Proto personas
Reporting and recommendations
The power of recommendations: transforming insights into action
UX recommendations within a UX audit function as a practical guide for improving the user experience based on identified issues and opportunities. Recommendations are actionable and grounded in both data-driven user observations and the results from the other research activities. Recommendations help teams to make informed decisions and prioritise improvements that will have a positive impact on user satisfaction and business success.
Best practices to implement audit report suggestions
The implementation of recommendations from a UX audit into the design process requires a collaborative and systematic approach to ensure that the suggestions align with business objectives and address the users’ needs, goals, preferences and pain points that emerged in the report findings. We advise that recommendations are carefully reviewed within their contexts, which our team will assist with. The prioritisation of recommendations in accordance with an action plan is highly suggested at this stage to establish the impact of any recommendations on the user as well as the feasibility of their implementation. In regards to prototyping and testing recommendations, we advise that usability testing is conducted to validate the effectiveness of the proposed improvements and to apply an iterative approach to enhancing the user experience following the completion of the UX audit report. Book a call today.