UX agency in Manchester

We support digital products with excellent UI/UX

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Why choose Make it Clear as your UX
agency?

23 years of experience
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Over many decades we have accumulated experience that we are happy to share
Evidence-led approach
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The user is always at the heart of our user research and design solutions
We clarify the complex
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We tackle challenges in a way that produces clear, actionable solutions and recommendations

Our UI/UX design packages

UX Benchmarking
Benchmark how satisfied your users are with your digital product. We measure your current performance with our mix of metrics and sentiment gathering.
UI/UX Consulting
Our teams support organisations and internal teams with ongoing UX/UI consultancy. We embed ourselves in your process, providing advice and co-owning design systems.
UI/UX Design systems
Our team will identify the elements that are required to ensure that your messaging and assets are on brand.
Digital product accelerator
Our intense product accelerator maps your audience and objectives and develops a working prototype that will be tested with actual users.
UI/UX App design
Through our methodical approach, we ensure all user and business goals are aligned and ensure interface designs are validated by real user insights.
UX/UI design
Through our evidence-led approach, we unearth stakeholder insights, conduct user research, and create UI designs that delight users.
User persona criteria
User personas provide a real understanding of your key audiences as they tell a story about user behaviour, goals and challenges.
UX Audits
UX audits illuminate usability issues and provide a list of actionable recommendations that can improve the user-friendliness of your digital product. 
Digital branding
We work collaboratively with your team to deliver digital product branding based on your organisation's purpose, principles and personality.
Digital product marketing
We support your digital product marketing by putting our experienced team to work with your organisation to develop strategies, campaigns and social assets that deliver.

Our process

Definition

We take an evidence-based approach to everything we do. Understanding your organisation, audiences and the context in which they interact.

Solution

We work in close collaboration with our clients. Creating solutions that deliver effective UX/UI for users and results for the business.

Implementation

We work closely with the appropriate development teams to properly plan and execute the implementation phase.

Optimisation

Any solution is only as valuable as the results it delivers. We work with client teams to establish ways to measure, iterate and improve.

Definition

We take an evidence-based approach to everything we do. Understanding your organisation, audiences and the context in which they interact.

Solution

We work in close collaboration with our clients. Creating solutions that deliver effective UX/UI for users and results for the business.

Implementation

We work closely with the appropriate development teams to properly plan and execute the implementation phase.

Optimisation

Any solution is only as valuable as the results it delivers. We work with client teams to establish ways to measure, iterate and improve.

How our UI/UX design agency can help your
Manchester-based business

Identify and solve user problems
We place the user at the heart of everything we do. Our user-centred approach to design ensures that your products and services are intuitive and easy to use for your target audience.
Improve user engagement
Our UI/UX expertise can help your business to increase conversions, reduce bounce rates and improve satisfaction as we always consider key UX factors such as usability and accessibility across every aspect of our work.
Enhance brand identity
Through strategic UI/UX design, we can help your business to enhance or shape its unique brand identity by developing a consistent visual language, creating a memorable user experience and improving brand recognition.
Stay ahead of competitors
Our experience working with a wide range of industries and our expert understanding of the latest UI/UX trends and techniques can help your business differentiate itself through innovative design and, ultimately, stay ahead of its competitors.
Provide measurable results
Through thorough and rigorous user research methodologies such as analytics and usability testing, we use data to measure and compare the usability of digital products over time, therefore optimising the user experience.

Spamhaus Reputation Portal UI & UX

An agile interface that can tolerate vast amounts of changing information and winner of a 2022 London Design Award (Digital – Business Platforms category)

Cambridge Partnership for Education website refresh

We helped Cambridge Partnership for Education with a website refresh to convey their standing as a leader in education transformation

The Design Museum 'Sneakers Unboxed' exhibition interface design

The Design Museum 'Sneakers Unboxed' exhibition interface design

Our clients

FAQs

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What is UI design?

User interface (UI) design is the user-centred approach to designing the interactivity, behaviour and overall look and feel of a digital product. UI focuses on the visual touchpoints that enable users to interact with a digital product.

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What is UX design?

User experience (UX) design is the user-centred approach to creating structural design solutions for pain points that users encounter during their journey with the digital product. The overarching focus of UX design is to optimise the ease with which users can achieve their goals.

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What is the difference between UI and UX design?

Although UI design and UX design go hand-in-hand, they are distinct disciplines. While UI design revolves around creating an aesthetically pleasing user interface, UX design is not concerned with the visual quality of a digital product but rather focuses on creating a relevant, efficient and easy user experience.

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What does a UI/UX design agency do?

UI/UX design agencies are specialist design consultancies that build websites, mobile apps and various other digital products from the beginning to the end. UI/UX design agencies might also provide services such as high-level UX strategy, user research, competitor analysis, front-end development, service blueprints and marketing strategy.

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Can I see your designers’ portfolios?

Examples of our work can be found on the Case Study area of our website. We can also prepare a tailored portfolio to demonstrate work that suits your requirements.

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We have a designer in-house. Do we need a UX agency?

UX agencies offer a range of unique benefits. Firstly, UX design agencies are typically comprised of a team of professionals with diverse skills in user experience design, and usually invest in the latest technologies to optimise digital products. UX agencies also provide a fresh, unbiased external perspective on digital products. Working with a UX agency can also save time by undertaking tasks which might free-up your in-house team to focus on other areas of the business.

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How are Make it Clear designers different?

With over 20 years of design experience, our design team has the skills to effectively solve complex challenges and deliver exceptional user experiences. Our design team works closely with our strategy and research team to ensure design solutions are data-driven and validated by real user insight.

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Do your designers work on different projects simultaneously?

Our fast-paced team works on a variety of projects simultaneously according to a structured and well-organised schedule. This allows us to gain as much experience across a wide range of industries and constantly refine our expertise.

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What additional resources will I get after the project ends?

Following the project, we work together with your team to ensure there is a seamless handover to developers. Our teams work with cloud-based software which enables us to integrate with your teams and process.

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How long does it typically take to complete a UX/UI design project?

UX/UI design projects typically take 2-3 months to complete. We take your product through the entire design process, from user research and analysis to prototyping and testing, to deliver a set of UI designs and style guides ready for implementation.

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What other services does Make it Clear provide?

We offer a range of various services:

    • UX benchmarking
    • UX/UI design systems
    • Digital product accelerator
    • UI/UX consulting
    • User persona creation
    • Digital branding
    • Digital product marketing

We also provide UX audits, which review the user experience of a digital product and help refocus organisations, ensuring that approaches are realigned to reflect the needs of users and the organisation's objectives.

Lets discuss your project
Zee would love to hear from you!