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With ongoing consultancy, we are an extension of your team, providing advice, devising campaigns, and co-owning design systems. We place the audience at the heart of our research process, ensuring that our design solutions are driven by real insight.
Design sprints
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Customer journey mapping
Digital/web strategy
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We support the full digital design process, from research to wireframes, prototype development and testing to deliver a final design and specification ready for implementation.
UI UX Design system
Information architecture
Wireframing & prototyping
User flows & stories
Conversion rate optimisation
Style guides
UI design
Brand and design services
We work alongside your teams to craft a brand’s purpose, principles and personality that defines your brand’s essence. We support organisations with excellent design deliverables that impress.
Brand identity
Tone of voice
Brand purpose services
Brand values
Event support
Print design services
Design retainers
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Corporate presentations
Social asset creation
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Discover the packages we provide to help organisations create, rebuild or improve their digital products and services.
UX Benchmarking Services
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UI/UX Design Services
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Case studies
Services
Services
Services
Consultancy and research
With ongoing consultancy, we are an extension of your team, providing advice, devising campaigns, and co-owning design systems. We place the audience at the heart of our research process, ensuring that our design solutions are driven by real insight.
Design sprints
Competitor research
Customer journey mapping
Digital/web strategy
Usability testing
User research
Service blueprint
User personas
UI/UX Services
We support the full digital design process, from research to wireframes, prototype development and testing to deliver a final design and specification ready for implementation.
UI UX Design system
Information architecture
Wireframing & prototyping
User flows & stories
Conversion rate optimisation
Style guides
UI design
Brand and design services
We work alongside your teams to craft a brand’s purpose, principles and personality that defines your brand’s essence. We support organisations with excellent design deliverables that impress.
Brand identity
Tone of voice
Brand purpose services
Brand values
Event support
Print design services
Design retainers
Video & animation
Artworking
Corporate presentations
Social asset creation
Creative Campaign Agency
Our packages
Discover the packages we provide to help organisations create, rebuild or improve their digital products and services.
UX Benchmarking Services
UI UX consulting services
UI UX Design systems
Digital product accelerator
UI UX App design
UI/UX Design Services
User persona creation
UX audits
Digital branding agency
Digital product marketing
UX audits
UX audits
UX audit report
How proto-personas help UX audits
UX maturity
UX workshop
Learning centre
All resources
Articles
Workbooks
About us
About us
Industries
Accessibility
Accessibility
Tailor your digital experience to your specific needs by adjusting the accessibility preferences below
Reduce motion
Dark mode
Large text
Large spacing
Get in touch
Brand and Design
We work alongside your teams to craft a brand's purpose, principles and personality that defines your brand's essence. We support organisations with excellent design deliverables that impress.
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Article
|
13 July 2020
DCMS – Internet of Things (IoT) labelling online study
The report outlines the findings of a study on the online use of product labelling schemes for internet-enabled products.
Agency life
Brand and Design
Consultancy and research
Article
|
01 July 2020
How to create a social media presence for B2B organisations
As a B2B organisation, we’ve learnt a little about social media over the years and how to use it to market ourselves in our industry.
Brand and Design
Consultancy and research
Article
|
16 June 2020
How to empower customers with a quick start guide
Empowering customers to set up their own products and complete basic functions independently ensures that they have a smoother customer experience.
Brand and Design
UI/UX
Article
|
11 June 2020
How observation research helps us improve quick start guides
We support many of our clients to bring clarity to their customer communications.
Brand and Design
Consultancy and research
Article
|
03 June 2020
How is a quick start guide different to an instruction manual?
A quick start guide (QSG) is a short process document that enables the user to get their new product up and running as quickly as possible.
Brand and Design
Consultancy and research
Article
|
26 May 2020
Quick start guide process
At Make it Clear, we follow a four stage process for all of our work - Definition, Solution, Implementation, and Optimisation.
Brand and Design
Consultancy and research
Article
|
19 May 2020
The importance of quick start guides
A good quick start guide (QSG) can improve the customer experience and help to reduce costs by lowering the number of engineer call outs and customer service[...]
Brand and Design
Consultancy and research
Article
|
12 May 2020
10 tips for creating quick start guides
Quick start guides differ from user guides or manuals because they exist to help customers set up and start using their new products or services as quickly as[...]
Brand and Design
Consultancy and research
Article
|
04 May 2020
How to run a remote design sprint
This guide outlines all of the steps involved in setting up and running a remote design sprint, detailing what is involved or required for each step.
Brand and Design
Article
|
28 April 2020
Can a remote design sprint work?
With COVID-19 still affecting the way businesses can operate, can you run a design sprint remotely? The answer is yes.
Brand and Design
Article
|
23 April 2020
Why we should be conducting remote focus groups
A focus group invites a small number of people to discuss a particular concept, product or service in the form of a pre-planned discussion that is guided by a[...]
Brand and Design
Consultancy and research
Article
|
02 April 2020
Sustainability and the Internet
Sustainability is something that most of us are aware of but also something that we don't always connect to our use of the Internet.
Brand and Design
Consultancy and research
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