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Consultancy and research
With ongoing consultancy, we are an extension of your team, providing advice, devising campaigns, and co-owning design systems. We place the audience at the heart of our research process, ensuring that our design solutions are driven by real insight.
Design sprints
Competitor research
Customer journey mapping
Digital/web strategy
Usability testing
User research
Service blueprint
User personas
UI/UX Services
We support the full digital design process, from research to wireframes, prototype development and testing to deliver a final design and specification ready for implementation.
UI UX Design system
Information architecture
Wireframing & prototyping
User flows & stories
Conversion rate optimisation
Style guides
UI design
Brand and design services
We work alongside your teams to craft a brand’s purpose, principles and personality that defines your brand’s essence. We support organisations with excellent design deliverables that impress.
Brand identity
Tone of voice
Brand purpose services
Brand values
Event support
Print design services
Design retainers
Video & animation
Artworking
Corporate presentations
Social asset creation
Creative Campaign Agency
Our packages
Discover the packages we provide to help organisations create, rebuild or improve their digital products and services.
UX Benchmarking Services
UI UX consulting services
UI UX Design systems
Digital product accelerator
UI UX App design
UI/UX Design Services
User persona creation
UX audits
Digital branding agency
Digital product marketing
UX audits
UX audits
UX audit report
How proto-personas help UX audits
UX maturity
UX workshop
Learning centre
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Main menu
Case studies
Services
Services
Services
Consultancy and research
With ongoing consultancy, we are an extension of your team, providing advice, devising campaigns, and co-owning design systems. We place the audience at the heart of our research process, ensuring that our design solutions are driven by real insight.
Design sprints
Competitor research
Customer journey mapping
Digital/web strategy
Usability testing
User research
Service blueprint
User personas
UI/UX Services
We support the full digital design process, from research to wireframes, prototype development and testing to deliver a final design and specification ready for implementation.
UI UX Design system
Information architecture
Wireframing & prototyping
User flows & stories
Conversion rate optimisation
Style guides
UI design
Brand and design services
We work alongside your teams to craft a brand’s purpose, principles and personality that defines your brand’s essence. We support organisations with excellent design deliverables that impress.
Brand identity
Tone of voice
Brand purpose services
Brand values
Event support
Print design services
Design retainers
Video & animation
Artworking
Corporate presentations
Social asset creation
Creative Campaign Agency
Our packages
Discover the packages we provide to help organisations create, rebuild or improve their digital products and services.
UX Benchmarking Services
UI UX consulting services
UI UX Design systems
Digital product accelerator
UI UX App design
UI/UX Design Services
User persona creation
UX audits
Digital branding agency
Digital product marketing
UX audits
UX audits
UX audit report
How proto-personas help UX audits
UX maturity
UX workshop
Learning centre
All resources
Articles
Workbooks
About us
About us
Industries
Accessibility
Accessibility
Tailor your digital experience to your specific needs by adjusting the accessibility preferences below
Reduce motion
Dark mode
Large text
Large spacing
Get in touch
Articles
Opinions and thoughts from our studio
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Article
|
30 March 2017
Disagreeing with a billionaire visionary genius
I heart Elon Musk. I really do. His focus, the things he has done, his approach, the things he says, most of them anyway.
Brand and Design
Article
|
24 March 2017
Quality of information = quality of experience
Experiences are judged by people in how well it met, failed or exceeded their expectations. An expectation is a vision of the future, and that vision is based[...]
Brand and Design
Consultancy and research
Article
|
21 March 2017
Overcoming the change paradox
There is a central paradox that humanity seems to be stuck in, that most people are terrified of change and yet at the same time made miserable by the thought[...]
Brand and Design
Consultancy and research
Article
|
14 March 2017
Bad news: You may never get the praise your great experiences deserve
Human beings are story tellers. Conditioned to identify and share stories that prevent risk to our communities.
Brand and Design
Consultancy and research
Article
|
07 March 2017
Hey user guides, where have you been?
I remember the disappearance of user guides. It was like one of those alt-reality sci-fi stories.
Brand and Design
Article
|
13 January 2017
What are customer touchpoints?
A customer touchpoint is created every time your customer or audience interacts with your brand or service.
Brand and Design
Consultancy and research
UI/UX
Article
|
03 November 2016
The benefits of clear brand architecture
Before introducing a new product or service offering, entering a new market or targeting a new segment of existing customers, it’s worth considering[...]
Brand and Design
UI/UX
Article
|
22 March 2021
Brand naming process
A great name can play an important role for a brand.
Brand and Design
Consultancy and research
Article
|
20 October 2016
Getting internal comms right: do what you do externally, internally
In some ways this is a pretty simple theory; the answer to how you create great internal comms is to follow the process you use to create great external comms.
Brand and Design
UI/UX
Article
|
12 October 2016
Internal comms: beyond information to understanding
Have you given your employees permission to be great? Have you given your team what they need to make your vision a reality?
Brand and Design
UI/UX
Article
|
06 October 2016
Got a great marketing strategy? Have you told your team?
Evolution has already happened to B2B marketing, the expectations of customers, their behaviours and their requirements have all been influenced by.
Brand and Design
Article
|
30 September 2016
Drive success by prioritising your internal audience
How seriously do you take internal communications? Do you think about them the same way that you think about your external communications?
Brand and Design
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