Insights

Articles, opinions and thoughts from our studio.
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May 12, 2020

10 tips for creating quick start guides

Quick start guides differ from user guides or manuals because they exist to help customers set up and start using their new products or services as quickly as[...]

May 4, 2020

How to run a remote design sprint

This guide outlines all of the steps involved in setting up and running a remote design sprint, detailing what is involved or required for each step.

April 28, 2020

Can a remote design sprint work?

With COVID-19 still affecting the way businesses can operate, can you run a design sprint remotely? The answer is yes.

April 23, 2020

Why we should be conducting remote focus groups

A focus group invites a small number of people to discuss a particular concept, product or service in the form of a pre-planned discussion that is guided by a[...]

April 2, 2020

Sustainability & the Internet

Sustainability is something that most of us are aware of but also something that we don't always connect to our use of the Internet.

March 13, 2020

Coronavirus: 7 tips for hosting meetings remotely

Virtual meetings are a practical solution to location-based attendance issues and facilitates that meeting when invitees are working remotely.

March 12, 2020

Business as usual: A guide to remote conferencing

Growing concerns over the recent COVID-19 (a.k.a coronavirus) outbreak are influencing the ways that businesses interact.

January 29, 2020

Don’t oversimplify, just be confident and clear

Simplification might seem like the best way to improve engagement, but it's a tricky business.

January 20, 2020

Record Make it Clear employee satisfaction

If we consider that ‘you’re only as good as your people’, employees are the most valuable asset a company can have.

September 3, 2019

Recycling and sustainability labels explained

Earlier this year we undertook research for the UK Government’s Department for Digital, Culture, Media and Sport on technology packaging labelling.

July 31, 2019

What to consider when designing for on-screen reading

In today’s information-rich world there are multiple things competing for the reader’s attention. This has bred the perception that on-screen reading can cause[...]

December 4, 2018

Avoid the short cuts

The cumulative effect of incremental change is much more significant than most people give it credit for.

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