Quick start guides differ from user guides or manuals because they exist to help customers set up and start using their new products or services as quickly as[...]
This guide outlines all of the steps involved in setting up and running a remote design sprint, detailing what is involved or required for each step.
With COVID-19 still affecting the way businesses can operate, can you run a design sprint remotely? The answer is yes.
A focus group invites a small number of people to discuss a particular concept, product or service in the form of a pre-planned discussion that is guided by a[...]
Sustainability is something that most of us are aware of but also something that we don't always connect to our use of the Internet.
Virtual meetings are a practical solution to location-based attendance issues and facilitates that meeting when invitees are working remotely.
Growing concerns over the recent COVID-19 (a.k.a coronavirus) outbreak are influencing the ways that businesses interact.
Simplification might seem like the best way to improve engagement, but it's a tricky business.
If we consider that ‘you’re only as good as your people’, employees are the most valuable asset a company can have.
Earlier this year we undertook research for the UK Government’s Department for Digital, Culture, Media and Sport on technology packaging labelling.
In today’s information-rich world there are multiple things competing for the reader’s attention. This has bred the perception that on-screen reading can cause[...]