Blogs

Articles, opinions and thoughts from our studio.
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September 3, 2020

Why our company values are core to my business

Our company values are a reflection of my own, this article explains why I believe that's important and why it ultimately leads to being happier.

August 13, 2020

UX Glossary

A glossary of commonly used UX terms to help designers, researchers and developers communicate with clients, stakeholders and fellow team members.

July 15, 2020

Our 2020 brand refresh and new website

2020 marks 20 years of the agency – we decided to give the Make it Clear brand a bit of a refresh!

June 3, 2020

How is a quick start guide different to an instruction manual?

A quick start guide (QSG) is a short process document that enables the user to get their new product up and running as quickly as possible. 

May 19, 2020

The importance of quick start guides

A good quick start guide (QSG) can improve the customer experience and help to reduce costs by lowering the number of engineer call outs and customer service[...]

May 12, 2020

10 tips for creating quick start guides

Quick start guides differ from user guides or manuals because they exist to help customers set up and start using their new products or services as quickly as[...]

April 28, 2020

Can a remote design sprint work?

With COVID-19 still affecting the way businesses can operate, can you run a design sprint remotely? The answer is yes.

April 23, 2020

Why we should be conducting remote focus groups

A focus group invites a small number of people to discuss a particular concept, product or service in the form of a pre-planned discussion that is guided by a[...]

March 12, 2020

Business as usual: A guide to remote conferencing

Growing concerns over the recent COVID-19 (a.k.a coronavirus) outbreak are influencing the ways that businesses interact.

January 20, 2020

Record Make it Clear employee satisfaction

If we consider that ‘you’re only as good as your people’, employees are the most valuable asset a company can have.

July 31, 2019

What to consider when designing for on-screen reading

In today’s information-rich world there are multiple things competing for the reader’s attention. This has bred the perception that on-screen reading can cause[...]

December 4, 2018

Avoid the short cuts

The cumulative effect of incremental change is much more significant than most people give it credit for.

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