Our company values are a reflection of my own, this article explains why I believe that's important and why it ultimately leads to being happier.
A glossary of commonly used UX terms to help designers, researchers and developers communicate with clients, stakeholders and fellow team members.
2020 marks 20 years of the agency – we decided to give the Make it Clear brand a bit of a refresh!
A quick start guide (QSG) is a short process document that enables the user to get their new product up and running as quickly as possible.
A good quick start guide (QSG) can improve the customer experience and help to reduce costs by lowering the number of engineer call outs and customer service[...]
Quick start guides differ from user guides or manuals because they exist to help customers set up and start using their new products or services as quickly as[...]
With COVID-19 still affecting the way businesses can operate, can you run a design sprint remotely? The answer is yes.
A focus group invites a small number of people to discuss a particular concept, product or service in the form of a pre-planned discussion that is guided by a[...]
Growing concerns over the recent COVID-19 (a.k.a coronavirus) outbreak are influencing the ways that businesses interact.
If we consider that ‘you’re only as good as your people’, employees are the most valuable asset a company can have.
In today’s information-rich world there are multiple things competing for the reader’s attention. This has bred the perception that on-screen reading can cause[...]