Workbooks

The fundamentals of journey mapping

Unlock how users engage with your company, product or service using our free journey maps workbook.

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What you will learn?

Build expertise

Identify opportunities to optimise your product or service to meet user needs.

Representation of user group

Journey maps can provide the foundation for creating a best in class experience.

Greater user understanding

Gain an understanding of your product or service from the user’s point of view.

Relevant case studies

Spamhaus member dashboard design

Spamhaus Reputation Portal UI & UX

An agile interface that can tolerate vast amounts of changing information and winner of a 2022 London Design Award (Digital – Business Platforms category)

Ministry of defence UI/UX screenshot of their internal system

1Spatial – Ministry of Defence UI/UX design

Make it Clear was invited by 1Spatial to redesign an application that manages aeronautical information for the Royal Air Force (RAF) and the Ministry of Defence (MoD)

website design screenshot

The Design Museum Sneakers Unboxed Interface Design

The Design Museum 'Sneakers Unboxed' exhibition interface design

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