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Payment Structures FAQ’s

  • Q: What are the payment structures for design retainer services?
  • A: Design retainers are typically billed in monthly cycles.
 
  • Q: Can payment terms be customised based on project requirements?
  • A: Yes, payment terms can be customised to align with project milestones and specific requirements. We work with clients to create a payment structure that supports their financial planning.
 
  • Q: How is billing handled for additional hours beyond the retainer?
  • A: Additional hours beyond the agreed retainer are billed at a pre-agreed hourly rate. These hours are invoiced separately to ensure transparency and accurate tracking.
 
  • Q: Are there any setup fees for initiating a design retainer?
  • A: Depending on the complexity of the initial setup, there may be a one-time setup fee. This will be clearly outlined in your contract and discussed during the agreement phase.

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Get in touch

We’d love to talk to you about what we do, our work and how we can help you.